We offer a great service in rug/mat cleaning. Rugs vary in size and texture hence each has to be treated individually and spot cleaned. We use a variety of cleaning solutions to treat several stains to the best possible result.

It is important to remember rugs are affected by ‘wear & tear’ and the longer the rug isn’t cleaned and the stains are sitting in the harder it is to get them out.

Food and drink stains most likely will fade but never come out completely as they contain dying agents that dye the color of the fiber in the rug.

Some rugs are more delicate than others and we may not be able to use certain cleaning solutions on them as it may damage the structure.

We always try to ring the customer in those situations to see if you still would like to continue cleaning the rug.

The turnaround time can vary from 2-7 days depending on the condition of the rug.

Please note it is recommended to open the rug straight away after its delivered as we try to dry it to our best but there still could be moisture locked within the layers.

If left rolled up and closed, the rug will get a bad smell. We are not responsible for cleaning the rug again free of charge if this happens.